Refund Policy

Refund Policy
Effective Date: 30.11.2024

At When She Does, we strive to provide high-quality digital products to support your journey. Please read this Refund Policy carefully before making a purchase, as it explains our terms regarding refunds, cancellations, and product delivery.

1. Purchase Terms

By purchasing digital products from When She Does, you agree to the following:

  • All sales are final. Refunds are not provided for digital products.
  • Digital products are delivered securely through payment gateways such as PayPal or Shopify Payments, which protect your payment information.
  • Once a product is downloaded or accessed, it is considered "used" and cannot be refunded or exchanged.
  • Prices, product specifications, and purchase terms may change without prior notice.

2. Non-Refundable Products

Due to the nature of digital products, refunds are not offered.

  • No Refunds for Used Products: If you download or access any part of a digital product, it is considered "used," and no refund or exchange will be granted.
  • Please review product descriptions and ensure compatibility with your needs before purchasing.

3. Delivery Issues

If you do not receive your digital product after completing your purchase, contact us immediately with your transaction details. We will assist in resolving delivery issues promptly. Delayed reporting of issues may limit our ability to help.

4. Make Informed Choices

We encourage you to review product descriptions carefully before making a purchase.

  • No Refunds for Change of Mind: Refunds will not be given for changes of mind, incorrect selections, or dissatisfaction due to not reviewing product details in advance.

5. Customer Satisfaction

Your satisfaction matters to us. If you have questions before purchasing, contact us for assistance. While we do not offer refunds, we are happy to address any concerns about the use or delivery of our products.

6. Policy Updates

When She Does reserves the right to modify this Refund Policy at any time without notice. By continuing to use our services or make purchases, you accept the terms of the updated policy.

7. Contact Us

If you have any questions about this policy or need support, please get in touch with us at: support@whenshedoes.com